e
emmaozigbo

Emmanuel O

@emmaozigbo

Cybersecurity Analyst SOC

Canada
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
With 10+ years of experience in IT support, I focus on cybersecurity and security operations. I bring a strong foundation in troubleshooting, incident handling, and technical documentation, combined with formal cybersecurity training. I am also preparing for the CISSP and pursuing a Master’s in Information Systems.... Continua a leggere

Competenze

e
emmaozigbo
Emmanuel O
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Articoli educativi e informativi
I will write cybersecurity articles blog posts and security awareness content

Esperienza lavorativa

Transcom

Technical Support Specialist

Transcom

May 2023 - Aug 20241 yr 3 mos

Technical Support Specialist at Transcom, providing technical assistance and resolving customer issues related to various products and services. Responsibilities include troubleshooting technical problems, providing product information, and escalating complex issues to higher-level support teams. Focused on delivering excellent customer service and ensuring customer satisfaction.