e
epelayou

Edgar Pelayo

@epelayou

Zendesk Admin, Customer Support Operations and Workflow Automation

Venezuela
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I'm a Zendesk Administrator specializing in transforming chaotic support channels into automated, efficient systems. I configure and optimize the entire Zendesk ecosystem to reduce response times, boost CSAT, and maximize agent productivity. What I offer: - Full Setup: Support, Guide, Talk, Chat & Explore from scratch. - Automations: Custom triggers, macros, and workflows. - Omnichannel: Connecting email, WhatsApp, chat, and social media. - Analytics: Custom Explore dashboards & KPI tracking. Let's optimize your platform!... Continua a leggere

Competenze

e
epelayou
Edgar Pelayo
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Tempo di risposta medio: 1 ora

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Pianificazione e impostazione
I will be your expert zendesk administrator and setup your helpdesk