e
epili06

Enrico P

@epili06

Digital Advertising Specialist

Filippine
Tagalog, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Digital advertising specialist with hands-on SME experience supporting and optimizing Microsoft Ads accounts. I specialize in campaign audits, performance analysis, keyword and audience targeting, bidding and budget analysis, ad optimization, technical troubleshooting, and campaign management. I’ve worked closely with Microsoft technical advisors and provided real-time support to multiple teams, helping identify account issues and optimization opportunities. I focus on practical, data-driven strategies designed to improve campaign performance and make advertising spend more efficient.... Continua a leggere

Competenze

e
epili06
Enrico P
offline • 
Tempo di risposta medio: 2 ore

Consulta i miei servizi

Revisione e ottimizzazione annunci
I will manage and optimize your microsoft bing ads PPC campaigns

Esperienza lavorativa

Teleperformance

Teleperformance

Full time • 3 yrs

Subject Matter Expert

Dec 2024 - Feb 20261 yr 2 mos

➢ Provide real-time support across multiple teams, resolving complex issues efficiently ➢ Collaborate daily with Microsoft Technical Advisors to improve processes and knowledge base accuracy ➢ Identify gaps and recommend updates to enhance operational efficiency ➢ Serve as escalation point for technical concerns, ensuring smooth workflows

Microsoft advertising Team Head

Mar 2024 - Dec 20249 mos

Selected to lead and mentor newly hired trainees, providing real-time guidance during nesting phase ➢ Coached trainees on systems, processes, and best practices for smooth production floor transition ➢ Fostered engagement and confidence, ensuring high-quality performance from new team members

Microsoft Advertising Support

Feb 2023 - Mar 20241 yr 1 mo

Handled inbound chats and outbound calls to assist customers with technical and account optimization concerns. Guided clients to improve ad performance while collaborating with internal teams for complex issue resolution. Maintained high customer satisfaction through effective support and timely solutions.