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Italiano
$
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Erica R
@erica_knows
Professional client communication specialist 20 years experience
Stati Uniti
Inglese
Chi sono
Hi, I’m Erica — a communications professional with 20+ years of experience in customer communications, client advocacy, and professional business writing.
I specialize in helping businesses communicate clearly and professionally, especially in sensitive customer situations. From complaint responses and client messaging to email rewrites and communication strategy, I help brands build trust through thoughtful communication.
If you need polished, empathetic, and professional messaging, I’m here to help.
Competenze
Erica R
offline •
Consulta i miei servizi
Revisione e riscrittura
I will write professional client communications
Esperienza lavorativa
Public Affairs Specialist
State Farm • Full time
May 2003 - Jul 2019 • 16 yrs 2 mos
Executive speechwriting, internal communication strategy, meeting agenda planning.
