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ericsutherla573
Explaining complex subjects in plain English
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Chi sono
Royal Signals - Support Engineer moving every 4 hours for 6 weeks, in that 4 hours fixing the kit and training the Users.
Shell - Completed due diligence report on the Project Group, with no deliverables, closed by the Board Chairman.
Capita - Process Analyst/Technical Writer worked with support team and documented Stock/Share Registration, Fund Management and Insurance Portal Systems and figured out Audit Trails.
IBM/AstraZeneca reworked service delivery project, contract to SLA, communicated changes, defined workflows and drafted processes and procedures.
O365, Visio and G Suite User.
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