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erikapedrazaph

ERIKA PEDRAZA

@erikapedrazaph

EXECUTIVE ASSISTANT I Ran My Own Business Solo for a Year, Now I'll Run Yours

Filippine
Inglese, Tagalog
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I help busy business owners close every open loop: calendars, inboxes, meetings, and the small stuff that piles up. For a year I've run my own online bookstore solo. Every order is processed the same day, and buyers are updated at each step: payment, packing, shipping, delivery. One buyer came back seven times and said I update her without being asked. I bring that same follow-through to executive support. I'm new to formal EA work, so I built mock projects to show how I'd work you can check below. Replies in 20-40 minutes, calls answered right away, recap by end of day. Message me.... Continua a leggere

Competenze

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erikapedrazaph
ERIKA PEDRAZA
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza generale
I will set up your google calendar with color coded blocks
A partire da40 USD / progettoMaggiori dettagli
Messaggistica ed email
I will organize your gmail inbox with zero inbox and a clear system
A partire da40 USD / progettoMaggiori dettagli

Esperienza lavorativa

Self_Employed

Owner & Operator

Self Employed • Lavoratore autonomo

Jul 2025 - Present • 1 yr 3 mos

Managed end-to-end order fulfillment for a one-person online bookstore from payment confirmation through delivery with same-day processing on every order for a full year running solo. Built and maintained a complete order-tracking communication system (payment, packed, shipped, and delivered confirmations) sent to every buyer, contributing to a most loyal buyer returning seven times. Verified shipping details and resolved order issues proactively, preventing delivery errors through fast, transparent communication with buyers. Held firm on shop policies while preserving buyer relationships offering solutions like product swaps instead of automatic cancellations.