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Fiverr Pro
Italiano
$
USD
ErlysH
@erlyshernandez
Customer Support Specialist
Colombia
Spagnolo
Chi sono
Customer Service Specialist with 3+ years of experience supporting SaaS and eCommerce companies. I have handled user inquiries through chat, email, and ticketing systems (Freshdesk), always focused on delivering fast, clear, and friendly solutions. I speak Spanish natively and work best with Latin American and Spanish-speaking businesses. I'm organized, reliable, and committed to making every customer feel heard and helped.
Competenze
ErlysH
offline •
Consulta i miei servizi
Assistenza clienti
I will provide spanish customer support for your ecommerce or saas
Esperienza lavorativa
Customer Support Agent
MyDataSinc • Full time
Oct 2022 - Feb 2026 • 3 yrs 4 mos
Provided customer support for a SaaS and eCommerce software company. Handled user inquiries via corporate chat and ticketing system (Freshdesk). Delivered accurate information about platform features and resolved issues efficiently. Documented cases for proper follow-up and technical response.
