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esaantana

Ellen S

@esaantana

Customer Support Specialist Beta Reader

Brasile
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I have experience in customer support, customer service, and virtual assistance, providing efficient and client-focused support. I am communicative, responsible, and adaptable, with the ability to handle a wide range of tasks while maintaining clear and professional communication. I also work as a Beta Reader, performing critical manuscript reviews, identifying inconsistencies, grammatical errors, and areas for improvement, while providing constructive feedback to help authors refine their work. My goal is to deliver high-quality results on time and exceed each client's expectations.... Continua a leggere

Competenze

e
esaantana
Ellen S
offline • 

Consulta i miei servizi

Beta reading
I will helping authors improve their stories with detailed feedback
Assistenza clienti
I will provide professional customer support via email and l chat

Esperienza lavorativa

Customer Support

Edge • Part time

Oct 2024 - Present1 yr 9 mos

I provide professional customer support by responding to messages, answering questions, and assisting customers with accuracy and professionalism. I focus on clear communication, prompt responses, and effective problem-solving to ensure a positive customer experience. I am committed to delivering friendly, reliable, and organized support while maintaining a high level of customer satisfaction.