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Fiverr Pro
Italiano
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Microsoft 365 Administrator
Competenze

Consulta i miei servizi


IT Engineer
trueITpros • Full time
Nov 2023 - Present • 2 yrs 11 mos
Provided ongoing technical support and account management for 40+ client companies and 600+ end-users, meeting SLA response and resolution targets. Resolved user access and security tickets, communicating clearly with English-speaking clients across time zones. Documented recurring issues and maintained client-facing records for audits and reporting.