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estellezlatkova

Estelle Z

@estellezlatkova

Multilingual Virtual Assistant

Bulgaria
Bulgaro, Inglese, Francese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Trained Assistant with experience in English, French and Bulgarian support. I helps professionals stay organized by managing inboxes, calendars, administrative tasks and Notion workspaces. With experience in B2B communication and administrative support, I focus on keeping workflows clear, schedules organized, and communication efficient. I am detail-oriented, and committed to delivering organized and efficient support. For a LinkedIn profile please reference www.linkedin.com/in/estelle-zlatkova-391508189... Continua a leggere

Competenze

e
estellezlatkova
Estelle Z
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Messaggistica ed email
I will manage your inbox and calendar for email and scheduling support
Assistenza generale
I will be your reliable virtual assistant for administrative tasks

Esperienza lavorativa

Customer Support

Alorica • Full time

Sep 2023 - Apr 20247 mos

Handle incoming contacts over email, phone, or live chat Provide a fast, complete and friendly answer aligned Be able to follow guidelines on escalation and have critical thinking to make sure the cases are escalated and handled correctly, to avoid any unnecessary waiting times for the customer. Excellent communication with local Team Lead to ensure constant feedback loop.

Correcteur de Donnees en français

Tessi • Full time

Jun 2022 - Jun 20231 yr

As a data specialist I reviewed the clients provided personal information Data entry and corrections Working with Microsoft Citrix Approved online banking applications