Mercy

Executive Virtual Assistant

The Quest Organization • Freelance

Feb 2026 - Present • 3 mos

I supported a fast-paced recruitment firm by managing administrative operations and streamlining candidate sourcing processes. My responsibilities included LinkedIn outreach to CEOs, hiring managers, and real estate professionals, maintaining accurate records in Loxo CRM, coordinating communications, and assisting with lead generation campaigns to drive client engagement. Key Achievements Successfully managed high-volume LinkedIn outreach campaigns, increasing qualified lead generation Maintained organized and up-to-date CRM records, improving team efficiency and follow-up accuracy Contributed to consistent booking of discovery calls through targeted messaging and relationship building Supported overall workflow optimization, helping the team scale outreach efforts effectively

Virtual Assistant

Permasize AI Forge • Freelance

Feb 2026 - Present • 3 mos

As a Virtual Assistant at Permasize AI Forge, I provide comprehensive administrative, operational, and business development support to enhance efficiency across multiple client accounts. I manage LinkedIn outreach campaigns to drive lead generation and build strategic relationships with potential clients. My role includes handling email and calendar management, ensuring timely communication and effective scheduling across U.S. time zones. I oversee CRM systems by maintaining accurate records, tracking interactions, and supporting pipeline management to improve follow-ups and conversions. I also assist with project coordination, social media management, and the creation and documentation of standard operating procedures (SOPs) to streamline workflows. Additionally, I deliver regular progress reports, track work hours using Clockify, and maintain high standards of confidentiality, professionalism, and responsiveness in all tasks.