f
fady_ymalak

Fady Malak

@fady_ymalak

Networking and remote troubleshooting Expert

Egitto
Inglese, Arabo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hi, I’m Fady, a Technical Support Supervisor with solid experience in ISP environments. I specialize in troubleshooting technical issues, network problems, and handling customer support efficiently and professionally. My experience includes: - Network troubleshooting (routers, connectivity, slow internet) - Handling customer issues and escalations - Working with ticketing systems and resolving problems quickly - Providing remote technical support I focus on fast response, clear communication, and delivering real solutions. If you're looking for reliable technical support, I’m here to help.... Continua a leggere

Competenze

f
fady_ymalak
Fady Malak
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza tecnica
I will provide professional IT technical support and fix your issues
A partire da15 USD / progettoMaggiori dettagli
Assistenza tecnica
I will fix your wifi, internet, and router issues fast
A partire da15 USD / progettoMaggiori dettagli

Esperienza lavorativa

Vodafone

Supervisor

Vodafone • Full time

Nov 2008 - Present • 17 yrs 6 mos

Technical Support Supervisor – ISP - Managed customer technical support and escalations - Troubleshot network and connectivity issues - Handled support tickets and ensured fast resolution - Improved customer satisfaction through efficient support