Fahim Y

Consultant – Practice Management & EHR Systems Implementation

Private Site

Jul 2025 - Present • 10 mos

● Collaborated with the organization to implement and optimize the Practice Management (PM) system, enhancing administrative workflows, including patient scheduling and billing. ● Supported the end-to-end development and deployment of the Electronic Health Records (EHR) system to improve clinical data handling and patient care services. 2 ● Performed in-house Quality Assurance (QA) testing and verified workflows to ensure seamless system functionality and compliance with operational standards. ● Delivered training sessions and ongoing support to staff, ensuring effective use of PM and EHR systems. ● Assisted in change management initiatives to drive the successful implementation of new healthcare technologies. ● Led analysis and optimization of RCM workflows in PM/EHR, covering eligibility verification, charge capture, claim submission, ERA posting, denials, and patient statements to improve billing throughput. ● Partnered with front desk, billing, and clinical teams to identify RCM gaps; documented as-is/to-be workflows and implemented configuration/process changes. ● Implemented pre-claim validation checks (demographics/insurance completeness, authorization, coding/modifier rules) to reduce claim rejections and rework. ● Supported denial management improvements by defining denial categories, building work queues, and standardizing follow-up notes, next actions, and escalation paths. ● Coordinated RCM-related enhancements with technical/vendor teams; managed UAT, defect triage, and release readiness for billing workflow changes.