Muhammad Faisal

Customer Care

Hospital Records • Full time

Feb 2024 - Present • 2 yrs 6 mos

I worked as a Computer Operator at Ibne Sina Hospital, where my main job was keeping patient records accurate and up to date. It might sound simple, but in a hospital, even a small mistake in data entry can cause real problems — so I made sure everything I entered was correct and easy for other departments to find when they needed it. A lot of my day was spent handling patient information, coordinating with different departments, and just making sure nothing slipped through the cracks. Over time I got pretty good at spotting errors before they became issues, and I also helped train a few new staff members on how the system worked, since I'd already gotten comfortable with it. What I'm proud of: Kept my record entries accurate and error-free, which the department relied on Made the filing system more organized so information could be found faster Helped onboard new staff on the hospital's software and data entry process Managed a steady flow of daily entries while keeping patient info completely confidential