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federico_scope

Federico S

@federico_scope

Customer Service Representative

Argentina
Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a results-oriented Customer Service Representative with extensive experience in the banking sector, specializing in problem resolution and customer satisfaction. I am currently expanding my technical knowledge in Data Analysis (SQL and Python) to drive data-based decision making. I am seeking remote opportunities to apply my communication and analytical thinking skills in a professional growth environment.... Continua a leggere

Competenze

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federico_scope
Federico S
offline • 

Consulta i miei servizi

Digitazione dati
I will do fast and accurate data entry in excel and google sheets

Esperienza lavorativa

Banco_Santander

Customer Service Representative

Banco Santander • Full time

Sep 2023 - Present2 yrs 8 mos

Management of banking services and efficient resolution of complex account inquiries. Maintaining high standards of satisfaction, attending to diverse customer needs. Identification of commercial opportunities and promotion of financial products, including insurance and specialized accounts. Strategic advice and support in high-pressure situations with customers.