
Yogesh Kumar
Full Stack Developer PHP CRM Automation Specialist
Competenze

Consulta i miei servizi

Portfolio
Esperienza lavorativa
Partner & IT / Technology Manager
Self-Employed / Freelancer • Full time
Sep 2020 - Present • 6 yrs 1 mo
Partner and IT / Technology Manager at FiveX Global Services Private Limited, an international BPO company. I manage the company's complete IT operations and lead the development, deployment, and improvement of internal software systems and technology solutions. My responsibilities include designing and developing custom business applications, CRM systems, employee management platforms, sales and performance dashboards, reporting systems, salary portals, automation workflows, and database-driven tools that support daily operations. I work with PHP, MySQL/MariaDB, JavaScript, HTML, CSS, APIs, Linux servers, Nginx/Apache, SSL configuration, and system deployment. I have developed solutions for sales tracking, employee performance monitoring, reporting automation, data management, and business process optimization. I also manage integrations such as automated email reports, WhatsApp and Telegram notification systems, and custom workflows to reduce manual work. Additionally, I have experience setting up and managing contact center technology including VICIdial deployments, server configuration, CRM integration, and operational tools for international BPO environments. My focus is on understanding business requirements and delivering reliable, scalable, and practical technology solutions that improve efficiency and help organizations grow.