f
flora_stelth03

Flora Svella

@flora_stelth03

Crm automation specialist

Regno Unito
Inglese, Tedesco, Spagnolo, Francese, Italiano, Gaelico scozzese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Stop losing leads, sales, and customer requests because your business tools don't work together. I specialize in CRM integration and workflow automation that connects sales, support, finance, and operations using trusted business platforms. I build reliable systems that reduce manual work, improve response times, and keep your business running smoothly. My Core Services: CRM Setup & Integration (HubSpot, Pipedrive, Jobber) Workflow Automation (Zapier, n8n, Make) Customer Support Automation (Zendesk, Freshdesk) Quote & Invoice Workflows (PandaDoc, QuickBooks)... Continua a leggere

Competenze

f
flora_stelth03
Flora Svella
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Gestione CRM
I will setup zendesk freshdesk hubspot slack claude ai routing crm zapier n8n workflow
A partire da15 USD / progettoMaggiori dettagli
Gestione CRM
I will clio lawmatics mycase filevine docusign legal client intake crm automation setup
A partire da25 USD / progettoMaggiori dettagli

Esperienza lavorativa

Upwork

Workflow Automation Engineer

Upwork • Freelance

Jun 2024 - Present • 2 yrs 2 mos

I develop workflow automation for service businesses, agencies, SaaS companies, and customer support teams by connecting business applications into efficient operational systems. My projects include AI-powered ticket routing, technician dispatch automation, CRM updates, proposal generation, invoice workflows, Slack notifications, customer communication, scheduling, and process automation with Claude AI, OpenAI, Zapier, Make, and n8n. I also troubleshoot broken automations, optimize workflow logic, and integrate APIs to ensure dependable performance from lead capture through customer support and billing.

Kwork

CRM Automation Specialist

Kwork • Freelance

May 2024 - Mar 2026 • 1 yr 10 mos

I design and implement CRM systems that help businesses automate sales, customer management, and revenue operations. My work includes HubSpot, Pipedrive, Jobber, Zendesk, Freshdesk, PandaDoc, and QuickBooks integrations using Zapier, n8n, APIs, and webhooks. I build lead routing, quote approval, proposal automation, invoice synchronization, customer onboarding, pipeline management, AI receptionist workflows, ticket routing, and CRM data synchronization. Every workflow is tested to reduce manual work, improve team collaboration, and create reliable business processes across multiple platforms.