Stephen F

Server Administrator

Universal Orlando Resort

Jun 2024 - Present • 1 yr 11 mos

System/Servers Administrator at Universal Studios Orlando.

Corporate I.T. Systems Engineer

SeaWorld • Full time

Feb 2017 - Aug 2021 • 4 yrs 6 mos

⦁ Architect and design new and existing systems ⦁ Support the architecture, engineering, implementation and support of Company Windows Servers, Hyper-V, Citrix and directory service platforms ⦁ Perform routine systems and software audits ⦁ Managed multiple application environments while following patch/configuration management (Dev, Test, UAT, Prod, etc.) ⦁ Build and maintain the technical infrastructure in support of the application needs to ensure environments are available for projects and production ⦁ Performed assigned performance analysis, review the findings to confirm alignment with potential issues, recommendations and improvements within the application infrastructure. Document all issues and their resolution. ⦁ Performed assigned application deployments, application monitoring, server health monitoring, patch release planning, application service pack upgrades, framework services upgrades and performance tuning. Develop and maintain documentation regarding system functionality, performance benchmarks and system integration ⦁ Configures, maintains, patches, troubleshoots, and repairs servers as necessary to ensure data accessibility, functionality and resiliency ⦁ Proactive monitoring of all servers, applications and services using a combination of tools to ensure high availability and exceed SLAs, maintain server performance, collect, and review system data for capacity and planning purposes. ⦁ Assist in developing, implementing, testing, and maintaining disaster recovery plans for the server and storage infrastructure, including application availability and business continuity. ⦁ Writes and maintains technical documentation including: standards, configurations and procedures.

Programmer Analyst II

Orlando Health • Full time

Jun 2010 - May 2016 • 5 yrs 11 mos

Responsible for maintaining the 9-terrabyte, 16000+ user base production clinical EMR and non-production environments, as well as application functionality and server health. Standardized infrastructure of all non-productions environments to mimic functionality of production to meet proper SDLC testing requirements. Thoroughly documented application change lifecycle and system infrastructure.