Anne M

Podcast Manager

Front Row Agency • Freelance

Sep 2024 - Present • 1 yr 8 mos

Edited Both Audio and Video Podcast Created social media contents from the podcast Podcast distribution Grew podcast guests Growth of downloads by 60% in 6 months of marketing organically

Social Media Marketing

BmB Media Services • Freelance

Jun 2024 - Present • 1 yr 11 mos

Managed and executed social media strategies for coaches and service-based businesses, focusing on audience growth, engagement, and client conversion through organic content and paid strategies. Key Responsibilities • Developed and implemented content strategies for Instagram, Facebook & TikTok • Created high-converting reels, captions, and hooks • Managed content calendars and consistent posting schedules • Engaged with audiences to build community and increase visibility • Supported Meta Ads campaigns for lead generation and conversions • Analyzed performance metrics Achivements; Increased engagement rate by up to 60% through strategic content planning • Helped grow new accounts from 0 to consistent daily engagement within 30 days • Created viral-style content reaching 5K–50K+ views organically • Improved content consistency, leading to higher audience trust and inquiries • Supported content strategies that led to increased DMs and client conversions • Reduced content creation time using AI tools and automation systems optimize content and campaigns Tools used Canva | Meta Business Suite | ChatGPT | Zapier | CapCut |Opus

Training Development

Front Row Agency • Freelance

Jul 2022 - Present • 3 yrs 10 mos

Designed and delivered customized training programs for teams across different industries, focusing on customer service excellence, sales performance, and leadership development. Created engaging, easy-to-understand training materials that improve team performance and customer experience. Key Responsibilities • Developed tailored training programs for customer service, sales, and leadership teams • Created engaging training materials (presentations, manuals, activities) • Structured step-by-step training modules for easy implementation • Adapted content to suit different industries and team needs • Focused on practical, real-life scenarios to improve team performance • Delivered content designed to boost confidence, communication, and service quality • Successfully delivered training projects to multiple international clients on Fiverr with high ratings and positive feedback • Designed customer service training that improved team communication and service delivery • Created sales training programs that helped teams improve client interaction and closing confidence • Developed leadership training that enhanced team management and decision-making skills • Built easy-to-follow training systems that clients can reuse and scale within their organizations • Known for creating engaging, practical, and results-driven training content Canva | PowerPoint | Google Slides | Training Manuals Development |