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frxnk12cr

Francisco E

@frxnk12cr

Process Lead

Costa Rica
Spagnolo, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Customer Relations and Escalations professional with over 10 years of experience at HP Inc. I specialize in driving process improvements, operational excellence, and stakeholder collaboration. I am a trusted Subject Matter Expert skilled in documentation governance, Lean methodologies, and resolving complex escalations to improve service delivery.... Continua a leggere

Competenze

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frxnk12cr
Francisco E
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Efficienza di business e automazioni
I will create professional sops process maps and workflow documets
A partire da25 USD / progettoMaggiori dettagli

Esperienza lavorativa

WNS_Global Services

Reservation Agent

WNS Global Services

Jan 2012 - Present • 14 yrs 9 mos

Handled travel reservations and customer inquiries. Responsible for booking accuracy, managing itinerary changes, and providing professional service within the travel and hospitality sector.