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gabriel9415

Gabriel Marin

@gabriel9415

Back Office Virtual Assistant and Technical Support

Colombia
Inglese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Technical & Back-Office VA with cybersecurity training. I handle admin operations, scheduling, and ticket-based support so you can focus on growth. • Email & Inbox Management • Calendar & Appointment Scheduling • Technical Support (ticket-based) • Data Entry & Lead Management • SOP & Workflow Documentation AI-enhanced efficiency. Security-conscious workflow. Background in Digital Security (SENA) and Cisco Ethical Hacker certification. Let's build organized systems together.... Continua a leggere

Competenze

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gabriel9415
Gabriel Marin
offline • 

Consulta i miei servizi

Assistenza generale
I will be your back office VA with secure admin support
A partire da15 USD / progettoMaggiori dettagli
Assistenza generale
I will provide ticket based technical support and help desk solutions
A partire da15 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Independent_Reserve

Technical & Back-Office Virtual Assistant

Independent Reserve • Lavoratore autonomo

Jan 2026 - Present • 4 mos

• Delivered administrative and technical support to small business clients, focusing on back-office operations, scheduling, and ticket-based issue resolution. • Managed email triage and calendar coordination using Google Workspace. • Assisted with account setup and recovery, applying cybersecurity best practices. • Documented recurring solutions into SOPs and FAQs. • Organized lead lists and databases with a focus on accuracy and data privacy. • Maintained professional written communication using AI-assisted tools for clarity.