
Gabriel Arcega
Competenze

Consulta i miei servizi


Esperienza lavorativa
Telehealth
Freelance • 1 yr 5 mos
Researcher
Apr 2026 - Present • 6 mos
- Conducts functional and usability review of the CST and COI applications, including preparation of test cases, questionnaires, and testing environments for pilot implementation - Drafts pilot implementation reports covering functional and usability testing feedback for both COI and CST apps - Prepares and maintains technical documentation on system configurations, enhancements, maintenance activities, and user support issues - Performs routine server and system maintenance checks, backup activities, access control monitoring, and system maintenance logging - Provides technical assistance to users during pilot testing activities and documented app usage data, user experience observations, and issue resolution logs
Researcher
Jan 2025 - Dec 2025 • 11 mos
Project Based - Lead the deployment of a disease registry in the pilot sites, including preparation of end-user manuals and other deployment materials. - Lead the research team in the deployment of the Liver Disease Registry project - Prepared necessary site requirements to ensure system deployment, including the Ethics Review & Study Protocol - Coordinated with stakeholders and project partners - Contributed to write-ups, reports, and presentations of findings while ensuring their completeness and quality
Telesales Associate
Security Bank Corporation • Full time
May 2024 - Feb 2025 • 9 mos
- Communicated with current and potential bank clients to promote product features effectively and persuasively. - Helped with clients’ applications by gathering relevant client information needed to process applications or requests. - Ensured the completeness, accuracy, and consistency of client information for efficient processing of applications/requests and to prevent customer complaints.