g
geraldineify

Geraldine

@geraldineify

Nurse, Administrative and Medical Virtual Assistant

Regno Unito
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I’m a Registered Nurse | Administrative & Medical Virtual Assistant offering reliable, organised, and confidential support. I provide reliable support with healthcare administration, appointment scheduling, email management, data entry, organisation, and other agreed administrative tasks. My healthcare background has strengthened my attention to detail, communication, time management, and understanding of confidentiality. I am proactive, adaptable, and committed to delivering accurate work and a professional client experience. Let's work together to simplify your workload, I'm a message away... Continua a leggere

Competenze

g
geraldineify
Geraldine
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza generale
I will be your reliable executive virtual assistant
Assistenza generale
I will your medical virtual assistant for healthcare support

Esperienza lavorativa

Google_URL Shortener

Operations & Client Services Coordinator

Google URL Shortener • Freelance

Jun 2026 - Present • 4 mos

Coordinate day-to-day cleaning operations, including client bookings, cleaner allocation, scheduling and follow-ups. ● Communicate professionally with clients and cleaners to confirm requirements, resolve issues and maintain strong customer relationships. ● Manage online platforms, invoices, payments, records and administrative tasks with strong attention to detail. ● Monitor service quality and address customer feedback, complaints and operational issues promptly. ● Coordinate onboarding of new cleaners, including documentation, availability and company procedures. ● Manage multiple tasks independently while ensuring deadlines, service standards and customer expectations are met. ● Use digital tools, spreadsheets and communication platforms to maintain accurate records and support efficient business operations.

Google

Medical Virtual Assistant trainee

Google

Apr 2026 - Jun 2026 • 2 mos

Manage patient appointments, scheduling, and follow-ups. ● Maintain and update EHR systems with accurate patient data. ● Handle patient inquiries via phone, email, and online portals. ● Process insurance verification, pre-authorizations, and billing tasks. ● Coordinate prescription refills and communicate with pharmacies. ● Support telehealth sessions and ensure smooth virtual consultations. ● Maintain confidentiality and compliance with HIPAA regulations