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IT Infrastructure Junior Technician
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Technical Support Specialist
ToolSoft SRL
Mar 2025 - Nov 2025 • 8 mos
Provided on-site and remote technical support, resolving various software and hardware issues. Utilized Mikrotik and Fortinet for networking tasks and managed user accounts via Active Directory. Performed remote desktop operations using RDP, VNC, and AnyDesk to assist clients.