Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD
Giuliana P.
@giuliana1907
Customer Support Specialist German and English
Romania
Inglese, Tedesco, Spagnolo, Rumeno
Chi sono
I provide professional customer support, business documentation, and document formatting services in English and German.
My experience includes email support, phone support, customer communication, live chat, ticket handling, document formatting, Standard Operating Procedures (SOPs), reports, manuals, and internal documentation.
I focus on accuracy, consistency, professionalism, and clear communication while delivering high-quality work on time.
Available for both one-time projects and long-term collaboration.
Competenze
Giuliana P.
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Assistenza clienti
I will provide german and english support,live chat and ticketing
Scrittura tecnica
I will create a proffesional sops and business documentation
Esperienza lavorativa
Accounts Payable Specialist
Genpact • Full time
Apr 2024 - Present • 2 yrs 4 mos
I handle accounts payable inquiries and provide customer support for internal users and external vendors. I manage invoice status checks, approvals, and routing requests to the correct teams. I communicate daily via email and phone in German and English, ensuring accurate and timely responses.
Customer Support Representative
Teleperformance • Full time
Sep 2022 - Apr 2024 • 1 yr 7 mos
I provided customer support in German and English for airline passengers, handling 50–70 calls daily. I assisted with flight changes, cancellations, and general inquiries while maintaining a professional and solution-oriented approach in high-pressure situations.
1 Recensioni
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
1-1 di 1 recensioni
Ordina per
Più rilevante
merispica
Croazia
Collaborazione in corso
Great experience working with Giuliana. Communication has been easy, she's reliable, and the quality of her work has been consistently good. We're happy to continue working together.
Utile?
