Guillermo B
Customer Service
Competenze
Consulta i miei servizi

Esperienza lavorativa
Customer Service Representative | IBEX Global
Ibex • Full time
Nov 2024 - Jun 2025 • 7 mos
I worked on a customer service campaign at IBEX, providing support to customers for a U.S.-based company. My responsibilities included handling inbound calls, resolving billing and account inquiries, troubleshooting customer issues, and delivering excellent customer service while meeting quality and performance goals.
Customer Service Representative | Sitel S.A
Customer Finder • Full time
Jan 2023 - Oct 2024 • 1 yr 9 mos
My main role was providing support to customers through email, chat and phone. Show empathy sympathy and ownership during every interaction to make sure that the customer satisfaction was achieved during every call.