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gjbb05

Guillermo B

@gjbb05

Customer Service

Nicaragua
Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I can help you with: Customer Service & Customer Support Email, Chat & Phone Support Customer Inquiries & Issue Resolution Complaint Handling Customer Follow-Up Client Relationship Management Appointment Scheduling Calendar Management Inbound & Outbound Calls Sales & Lead Generation Lead Qualification & Follow-Up CRM Management Data Entry & Administrative Support Tenant & Property Support Property Management Assistance Customer Retention Problem Solving Order & Service Support English & Spanish Communication... Continua a leggere

Competenze

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gjbb05
Guillermo B
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza clienti
I will email chat and phone support

Esperienza lavorativa

Ibex_

Customer Service Representative | IBEX Global

Ibex • Full time

Nov 2024 - Jun 20257 mos

I worked on a customer service campaign at IBEX, providing support to customers for a U.S.-based company. My responsibilities included handling inbound calls, resolving billing and account inquiries, troubleshooting customer issues, and delivering excellent customer service while meeting quality and performance goals.

Customer_Finder

Customer Service Representative | Sitel S.A

Customer Finder • Full time

Jan 2023 - Oct 20241 yr 9 mos

My main role was providing support to customers through email, chat and phone. Show empathy sympathy and ownership during every interaction to make sure that the customer satisfaction was achieved during every call.