Madera Bibb

Senior Program Manager — Enterprise Solutions & Global Programs

Dell • Full time

Apr 2014 - Sep 2024 • 10 yrs 5 mos

- Led enterprise solution and software release programs for cloud, networking, storage, and GenAI platforms - Owned integrated program planning, dependency management, and delivery coordination across engineering, product, IT, services, and go-to-market teams - Led global customer and partner programs driving 98% adoption of online ordering and exceeding 95% online revenue conversion targets - Delivered global launches for services, hardware, software, and IT initiatives coordinating 30+ stakeholders across geographies and time zones - Delivered 95%+ on-time program milestones through proactive risk identification and cross-team issue resolution - Stabilized a $50M enterprise solution platform improving delivery predictability and reducing downstream operational disruptions

Senior Manufacturing Operations Manager and Program Leader

Thermo Fisher Scientific • Full time

Jul 1996 - Mar 2014 • 17 yrs 8 mos

- Established and led an Operations PMO supporting manufacturing initiatives for a $3B annual revenue site achieving 90%+ project success - Led manufacturing operations programs ensuring production continuity in revenue-critical environments - Managed project managers and cross-disciplinary teams including engineering, service repair, and technical troubleshooting - Owned program execution, escalation management, and operational risk for large-scale manufacturing and enabling systems initiatives