Gloria M

Sr. Administrative Assistant

BASF • Full time

Sep 2019 - Present • 6 yrs 10 mos

Implemented a process for invoicing for the Sustainability & Corporate Affairs Team. Led a team of Administrative Professionals. Progressive in SAP. Coordinated appointments, meetings, and conferences. Expert on company-related policies such as expense reports and travel. Scheduled appointments, meetings, and events for management staff. Serves as a backup for my peers and direct reports Served as project manager for large NPE Plastics conference Coordinated large events such as Sustainability & Corporate Affair Summit Provided secretarial and office management support while building cooperative working relationships. Managed Corporate Affairs SharePoint site. Prepared and prioritized calendars and correspondence. Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials. Created spreadsheets in Microsoft Excel for record-keeping and reporting. Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies. Coordinated travel arrangements and completed expense reports for travel reimbursement through Concur

Administrative Assistant

JPMorgan Chase & Co. • Full time

Nov 2015 - Sep 2019 • 3 yrs 10 mos

Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions. Collaborated with other administrative team members, human resources and the finance department on special projects and events. Maintained and coordinated executive and senior management vacation, day- to-day meeting and travel schedules. Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations.