
Gaurav Mahana
Level 1
Computer Repair, Remote IT Technical Support, Printer Support , Data Analyst
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20 USD
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Esperienza lavorativa
Technical Support Engineer
SVTB MEDIA PRIVATE LIMITED • Full time
Nov 2024 - Present • 1 yr 10 mos
Diagnose and resolve technical issues through phone, email, in-person, and remote support. Troubleshoot network, USB, and wireless printers, including driver and connectivity issues. Configure and troubleshoot routers, IP conflicts, DNS, and connectivity problems. Perform hardware and software diagnostics for desktops and laptops. Analyze recurring support-ticket data using SQL to identify fault patterns and support proactive maintenance. Create tracking sheets and summaries to monitor issue volume, resolution time, and recurring problems.
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Valutazione dettagliata
- Livello di comunicazione del venditore
- Qualità della consegna
- Valore della consegna
Ordina per
mohammedalmo120

Arabia Saudita
Risposta del venditore

shieldsy777

Regno Unito
Very happy with job have used previously and is excellent really helpful I would recommend
Risposta del venditore
birkatyallouz

Israele
my expetation was to repear the device you are very responsive and clear to quick conclusion of hardware problem. honnest and deep understanding without time consuming
Risposta del venditore
wolle4428

Germania
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zthreadgill

Stati Uniti
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