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Greg D
@gregdutton848
Jira architect who fixes messy Jira instances, fast
Stati Uniti
Inglese
Chi sono
Your Jira should speed your teams up, not slow them down. If yours is a maze of duplicate workflows, field sprawl, and dashboards nobody trusts, I’ll fix it.
I’ve architected and run Jira for programs with 1,000+ users across federal health and defense. I’m also an ex-developer, so automation and JQL are covered.
What I do:
• Jira health checks and cleanup
• Jira Service Management setup
• Dashboards that replace manual status reports
Fixed price. Clear scope. Most audits done in under two weeks. Send me your biggest Jira headache, and I’ll tell you how I’d fix it.
Competenze
Greg D
offline •
Consulta i miei servizi
Gestione progetti
I will audit and clean up your messy jira as an expert jira admin
Gestione progetti
I will set up jira service management for your team
Esperienza lavorativa
Technical Project Manager & Jira Administrator/Architect
Robotics Company • Full time
Feb 2026 - Present • 8 mos
Jira administrator for the business systems team and its cross-functional partners. I own all configuration, workflows, and dashboards. • Interviewed delivery managers across 8 teams and turned their pain points into standardized Jira workflows, dashboards, and automations, cutting manual status prep by 15 hours a week. • Automated manual workflows with PowerShell, Power Automate, and AI tooling, saving 10 hours a week. • Translate business requests into user stories, acceptance criteria, and test cases, and lead delivery from intake through release.
Jira Architect, Product Manager & Agile Coach
Deloitte • Full time
Jan 2022 - Feb 2025 • 3 yrs 1 mo
Delivered Jira, Jira Service Management, ServiceNow, and Agile transformations for federal health, defense, and commercial clients. Clients: Department of Veterans Affairs · Defense Health Agency (PEO DHMS) · National Institutes of Health · National Cancer Institute · Department of Health and Human Services · Novant Health · Futurescape • Defense Health Agency: Modernized test, defect, deliverable, and service management processes onto Jira Software and JSM for 1,000+ users, gathering requirements from 80+ government stakeholders. • Veterans Affairs: Rebuilt a Jira instance around the team’s real workflow, raising process efficiency 30% and cutting intake turnaround 40%. • Novant Health: Co-led the PMO and rebuilt legacy workflows as automated ServiceNow processes. • NIH and NCI: Led product development and Agile delivery, turning requirements into 200+ user stories and improving delivery quality 40%. • HHS and Futurescape: Jira architecture and administration, including a waterfall-to-Agile transition with automated JQL reporting.
Application Developer, U.S. Coast Guard Systems
Synergy • Full time
Sep 2019 - Jan 2022 • 2 yrs 4 mos
Full-stack developer on mission-critical U.S. Coast Guard systems, which is why I can script, automate, and integrate Jira instead of only configuring it. • Built and shipped features in Java, JavaScript, C#, HTML5/CSS, and PL/SQL. • Refactored legacy code to improve performance and maintainability. • Wrote user stories and acceptance criteria, and worked directly with end users to isolate and resolve complex defects.
