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gulamgauss

Shaikh S

@gulamgauss

Cloud Support Engineer

India
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Cloud Support Engineer with over 5 years of experience across AWS, Azure, and GCP. I specialize in incident management, cloud infrastructure troubleshooting, and automation solutions to ensure service reliability. I leverage my expertise in generative AI and machine learning to deliver innovative, customer-focused technical support.... Continua a leggere

Competenze

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gulamgauss
Shaikh S
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Gestione del cloud
I will handle your AWS cloud management backups and performance
A partire da30 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Atos

Cloud Support Engineer

Atos • Full time

Feb 2021 - Present • 5 yrs 5 mos

Provide technical support for cloud-related issues across AWS, Azure, and GCP. Troubleshoot cloud infrastructure issues, ensuring minimal downtime and optimal service reliability. Manage support tickets within SLAs and offer customer guidance with clear technical solutions. Monitor cloud service health, proactively respond to alerts, and implement automation solutions while ensuring adherence to security best practices.