Habiba A

Retail Store CCTV Monitoring

Search Vision • Full time

Oct 2023 - Oct 2025 • 2 yrs

Delivered professional 24/7 CCTV monitoring services for retail stores, ensuring continuous surveillance of multiple camera systems to protect company assets, employees, and customers. Monitored live camera feeds with a high level of attention to detail, identifying suspicious activities, theft attempts, shoplifting, unauthorized access, safety hazards, policy violations, and unusual behavior in real time. Maintained constant awareness of all monitored areas, including entrances, exits, checkout counters, sales floors, stockrooms, loading zones, warehouses, and parking areas, ensuring complete operational visibility throughout every shift. Responded quickly and professionally to security-related incidents by documenting observations, recording accurate timestamps, and reporting critical events to supervisors and management according to established security procedures. Conducted playback reviews to verify incidents, investigate reported issues, and collect visual evidence for internal investigations. Prepared detailed, accurate, and well-structured incident reports that supported effective decision-making and improved overall security operations. Worked closely with security personnel, supervisors, and management teams to strengthen loss prevention strategies, minimize inventory shrinkage, improve operational safety, and maintain compliance with company security policies. Demonstrated excellent observation, analytical thinking, decision-making, communication, and problem-solving skills while managing multiple surveillance screens simultaneously in a fast-paced environment.