
Abdul Hafeez
RCM and Credentialing Expert
Competenze

Consulta i miei servizi


Esperienza lavorativa
RCM Centric
Full time • 3 yrs
Assistant Director Operations
Jan 2026 - Present • 4 mos
Assistant Director Operations (Jan 2026 – Present) Overseeing company‑wide operations for a multi‑specialty medical billing and RCM organization. Leading teams across claims submission, AR follow‑ups, denials, payment posting, patient billing, and credentialing. Driving performance management, workflow optimization, and compliance across all departments. Implementing SOPs, improving turnaround times, and reducing revenue leakage through data‑driven decision‑making. Coordinating with HR, Admin, and clients on escalations, staffing, training, and operational strategy. Ensuring smooth delivery across multiple EMRs and specialties while maintaining high standards of accuracy, productivity, and client satisfaction. Supporting executive leadership in planning, reporting, and continuous improvement initiatives.
Operations Manager
Jan 2025 - Dec 2025 • 11 mos
Operations Manager (Jan 2025 – Dec 2025) Managed full operational oversight for a medical billing and RCM department, ensuring accuracy, efficiency, and timely delivery across all workflows. Supervised teams handling claims submission, AR follow‑ups, denials, payment posting, patient billing, and credentialing. Led performance management, coaching, and quality audits to maintain high standards. Streamlined processes to reduce revenue leakage, improved turnaround times, and strengthened payer compliance. Coordinated with HR, Admin, and clients to resolve escalations, implement SOPs, and support multi‑specialty billing across multiple EMRs. Ensured smooth day‑to‑day operations while driving continuous improvement and operational excellence.
Team Lead Operations
Mar 2023 - Dec 2024 • 1 yr 9 mos
Operations Team Lead (Mar 2023 – Dec 2024) Led daily operations for a medical billing team, ensuring smooth workflow, quality control, and timely claim processing. Managed AR follow‑ups, denials, payment posting, and client communication. Oversaw team performance, training, and productivity targets. Coordinated with HR/Admin, maintained compliance, optimized processes, and supported multi‑specialty billing across various EMRs.