
Hamza
Microsoft Power Platform Dynamics 365 CRM Expert
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Microsoft Power Platform Developer
Self Employed • Lavoratore autonomo
Jun 2023 - Present • 3 yrs 1 mo
Providing Microsoft Power Platform solutions to clients across multiple industries including HR, logistics, real estate, and retail. Core services include designing and deploying Power Automate cloud flows, building customer-facing Power Pages portals, and implementing Dynamics 365 CRM systems from scratch. Key achievements: — Automated HR onboarding workflows saving clients 3+ hours per week — Built self-service customer portals reducing support calls by up to 40% — Delivered full Dynamics 365 CRM implementations for sales teams of up to 15 users — Migrated historical CRM data from Excel and legacy systems into Dynamics 365 — Integrated Power Automate with SharePoint, Teams, Outlook, Dataverse, and Forms