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Italiano
$
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Ali Hamza
@hamzahamza573
I will write a medical or biology literature review and research summary
Pakistan
Inglese, Urdu, Punjabi
Chi sono
I'm Ali, a developer and researcher and cybersecurity student from Pakistan. Alongside my background in scientific research and medical literature, I specialize in building custom, high-performance web applications and Progressive Web Apps (PWAs) with seamless offline capabilities and local data storage. Whether you need a responsive web app or clean, secure full-stack solutions, my work is detail-oriented, properly structured, and delivered on time.
Competenze
Ali Hamza
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Applicazioni web full stack
I will build a custom android app with firebase login and database
Portfolio
Esperienza lavorativa
Customer Service Representative
Mindbridge • Full time
Aug 2025 - Aug 2026 • 1 yr
As a customer service agent for a US-based BPO campaign, your role involved managing high-volume real-time customer inquiries under pressure, ensuring low handle times (AHT), maintaining high first contact resolution (FCR) rates, and meeting strict customer satisfaction (CSAT) metrics while multitasking across multiple chat windows
Chat Support Agent
Hollywood Extras background Casting • Full time
Sep 2024 - May 2025 • 8 mos
As a Chat Support Agent handling an international European logistics and food delivery campaign, you operated in a fast-paced environment dealing with real-time delivery escalations, problem-solving under tight SLA (Service Level Agreement) deadlines, and handling high-pressure coordination between customers, couriers, and merchants.
