
Hamza Aziz
AI Product Engineer for LLM Agents, RAG and Computer Vision
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Portfolio
Esperienza lavorativa
AI Product Engineer
VoicePlug Inc. • Full time
Aug 2025 - Present • 9 mos
Working on a production-grade DriveThru voice assistant for real-time food ordering. Contributed to NLU and conversation flow improvements within a Rasa-based voice commerce platform. Helped improve client success metrics from ~25–30% to 60%+ by addressing intent recognition, entity ambiguity, and menu understanding issues. Supported stabilization of live deployments by improving error handling, logging, and fallback behaviours. Worked closely with cross-functional teams (product, support, QA) to iterate on conversational quality based on real user interactions.
Assistant AI Engineer
Global Infoventures Pvt. Lyd. • Full time
Jul 2023 - Aug 2025 • 2 yrs 1 mo
Led development of 4 commercial-grade Facial Recognition Attendance Systems on DGX A100, RTX 4090, Jetson Orin Nano, achieving >99.99% accuracy Developed G6 Voice Assistant, converting natural language voice queries into precise SQL queries via Rasa, Gemini 2.0, and Milvus Vector DB; handled ambiguous queries with advanced intent disambiguation, achieving near-100% intent classification accuracy Mitigated domain shift in facial recognition using a CI/CD-style pipeline combining mobile and CCTV datasets — improved cross-domain recognition by 14% Automated nightly face vector updates from 8ft-high CCTV, boosting real-world accuracy from 85% to 99% Integrated PostgreSQL for recognition logs and built an API sync module with legacy SIM ERP Portal, enabling real-time attendance updates and SMS alerts for over 2,000+ students, enhancing parent engagement and system transparency