Sfoglia categorie
Italiano
$
USD
Connettiti alla tua IA
Hasimanga R.
@hasimangarakoto
Flow Management and Data Reporting Specialist
Madagascar
Inglese, Francese
Chi sono
I specialize in Excel data analysis, reporting, KPI monitoring, and performance tracking. I can help with data cleaning, Excel reports, dashboards, and operational performance analysis. I also have experience in workforce planning and flow management. I am developing my skills in Power Query, Power BI, and DAX to provide advanced data solutions.
Competenze
Hasimanga R.
offline •
Consulta i miei servizi
Analisi BI
I will clean, organize and analyze your excel data
Analisi finanziaria
I will create an excel dashboard and performance report
Portfolio
Esperienza lavorativa
Orange Business
Full time • 3 yrs 5 mos
Flow Management Specialist
Mar 2025 - Present • 1 yr 8 mos
Monitor operational performance, allocate agents according to staffing plans, handle operational anomalies, and prepare daily, weekly and monthly performance reports.
Customer Service Advisor
Jun 2023 - Mar 2025 • 1 yr 9 mos
Managed customer requests and complaints, coordinated with responsible departments, and followed up on cases through resolution.
Customer Service Advisor
Connectd • Full time
Oct 2021 - Apr 2023 • 1 yr 6 mos
Processed customer requests and escalated cases to the appropriate teams while ensuring proper follow-up.
