h
henokamdiye

Henok Amdiye

@henokamdiye

Backend Developer Nodejs Supabase API and Debugging Expert

Etiopia
Inglese, Amarico, Oromonico
Alcune informazioni sono riportate in lingua inglese.
Chi sono
Hello! I'm Henok Amdiye, a Backend Developer skilled in Node.js, React, API development, and debugging. I specialize in fixing backend errors, integrating REST APIs, and improving web application performance. With a background in Electronics and Communication Engineering and real-world technical experience, I deliver reliable, clean, and efficient solutions. I am detail-oriented, dependable, and committed to helping clients solve technical problems quickly and professionally.... Continua a leggere

Competenze

h
henokamdiye
Henok Amdiye
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Correzione di bug
I will maintain update and fix nodejs and supabase websites
Integrazioni IA
I will build a custom ai chatbot for your website, discord, or telegram in 24h

Esperienza lavorativa

Cooperative Bank of Oromia

Full time • 3 yrs 3 mos

IT Service Management Officer

May 2024 - Present2 yrs

Job History / Responsibilities Managed IT service operations, including incident, problem, change, and request management. Implemented ITIL-based processes to improve service delivery and efficiency. Monitored IT service performance and prepared reports for management. Coordinated with cross-functional teams to resolve technical issues promptly. Ensured compliance with IT policies, standards, and security protocols. Maintained service catalogs, SLAs, and operational documentation. Supported IT projects, including software deployments and infrastructure upgrades. Key Achievements Reduced average incident resolution time by 30% through process optimization. Successfully implemented a new ticketing system to track and prioritize IT requests. Achieved 100% SLA compliance for critical IT services over 12 months. Led a team to conduct IT service audits, improving system reliability by 25%. Trained staff on ITIL best practices, enhancing overall IT service quality. Automated routine IT service tasks, saving the organization 200+ hours annually.

Graduate Trainee

Jan 2023 - Apr 20241 yr 3 mos

Job History / Responsibilities Participated in structured training programs to develop professional skills and technical knowledge. Assisted senior staff in daily operations, projects, and administrative tasks. Learned company processes, systems, and workflow management. Conducted research, prepared reports, and presented findings to supervisors. Supported cross-functional teams in project implementation and problem-solving. Attended workshops and seminars to improve soft skills and technical expertise. Key Achievements Completed all assigned training modules successfully and ahead of schedule. Contributed to a project that improved operational efficiency in a specific department. Assisted in streamlining a workflow/process that reduced errors by 20%. Recognized by management for initiative and adaptability during team projects. Gained hands-on experience in IT, customer service, or technical operations depending on the department.