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Michael J
@hiremikejoyce
I make content simple for complex experiences
Stati Uniti
Inglese
Chi sono
I'm a UX writer and copywriter who makes content simple for complex experiences. I write clear, engaging and accessible copy across every platform, with extensive experience in healthcare and financial services including CVS, Bank of America, and Fidelity. I also have extensive experience crafting and editing blogs, whitepapers, case studies and video scripts.
Competenze
Michael J
offline •
Tempo di risposta medio: 5 ore
Consulta i miei servizi
UX Writing
I will write UX copy for your app or website
Portfolio
Esperienza lavorativa
UX Content Designer
Bank of America • Full time
Nov 2025 - Apr 2026 • 5 mos
Partnered with UX leadership, product, design, and research teams to deliver customer-focused digital payment experiences within the Payments group. Focused on creating intuitive payment flows for banking customers.
CVS Health
Full time • 3 yrs 8 mos
UX Content Designer | Content Manager, Digital Content Management
Jul 2023 - Dec 2024 • 1 yr 5 mos
Collaborated with experience designers, product management, and software developers to build helpful, inclusive, and effective digital products for CVS Health patients. Managed digital content across various platforms.
Senior UX Content Strategist, Rx Transactions
Apr 2021 - Jul 2023 • 2 yrs 3 mos
Developed a robust order details page for Specialty patients and a comprehensive inventory of customer-facing order status messaging. Improved quality assurance processes for copy and design implementation within Scaled Agile trains.
