
Howard Liao
Admin Specialist
Competenze

Consulta i miei servizi


Portfolio
Esperienza lavorativa
Administrative Support Specialist
Company • Full time
Dec 2022 - Apr 2026 • 3 yrs 4 mos
Provided remote administrative and executive support for Twisted VoiP, LLC - a US-based IT company . Managed executive coordination, documentation, invoicing, research, data management, and process improvement while developing Excel-based tools and maintaining SOPs to streamline daily operations.
Customer Service Representative
Capital One • Full time
Mar 2021 - Sep 2022 • 1 yr 6 mos
Handled inbound customer calls related to disputed transactions, investigated account concerns, documented case details accurately, and guided customers through the dispute resolution process while ensuring compliance with company policies and service standards.