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Jacob Huynh
@hugo_huuhuynh
Technical Support Engineer
Vietnam
Vietnamita, Inglese
Chi sono
Technical Support Engineer for Dynamics 365 CE with a unique skill: I build functional products using AI-assisted development from the ground up. I diagnose complex enterprise platform issues daily, which taught me how systems work and how to explain technical concepts clearly. I also leverage AI-driven workflows to prototype full-stack web applications, turning ideas into working products in weeks.
I offer: rapid web/AI prototyping, technical documentation and troubleshooting guides, data analysis, and technical writing. Fluent in SQL and BI tools, clear English communication.
Competenze
Jacob Huynh
offline •
Consulta i miei servizi
Applicazioni web full stack
I will build your web app mvp using ai driven development
Portfolio
Esperienza lavorativa
Technical Support Engineer - Dynamics 365 CE
Microsoft • Full time
Jan 2026 - Present • 5 mos
Best CSAT achiever of April. Leveraged AI and technical knowledge into troubleshooting while maintaining near-instant, helpful customer service experience. Region: APAC; Service level: Professional.
