h
hxm866

Hoang Nguyen

@hxm866

Community Manager

Vietnam
Inglese, Vietnamita, Francese, Spagnolo
Alcune informazioni sono riportate in lingua inglese.
Chi sono
I am a Community Manager & Customer Support Specialist helping US aquarium brands build and retain organic communities. I grew a hobbyist community from 0 to 8K+ members (100% organic) via educational content & active moderation. With 8+ years at Samsung + freelance US market (US EST overnight) I specialize in: text-based support (50+ inquiries/day), content moderation, de-escalation & conflict mediation. Let's build a war-free, highly engaged community for your brand!... Continua a leggere

Competenze

h
hxm866
Hoang Nguyen
offline • 

Consulta i miei servizi

Gestione ed engagement
I will be your US timezone facebook group manager night shift 7pm to 3am est
A partire da50 USD / progettoMaggiori dettagli
Crescita personale e hobby
I will review your fish tank setup by video and give you equipment and stocking plan
A partire da20 USD / progettoMaggiori dettagli

Portfolio

Esperienza lavorativa

Freelance

Community Manager

Freelance • Freelance

Jan 2022 - Present • 4 yrs 9 mos

Community Manager for Planted Fish Tanks for Beginners - 8K+ member US/UK/Canada Facebook Group (100% organic). Handle 50+ inquiries/day via chat/email/comments on US EST overnight. Moderation, spam removal, de-escalation & conflict mediation, product advice for beginners. Group: facebook.com/groups/plantedtanksforbeginners