i
i_szilveszter

Istvan S

@i_szilveszter

Spa Supervisor

Germania
Ungherese, Tedesco, Inglese
Alcune informazioni sono riportate in lingua inglese.
Chi sono
As a Spa Supervisor on international cruise ships, I love organizing things and keeping a cool head under pressure while making the teams life easier. I bring maximum efficiency and a solution-oriented mindset to your daily business operations. How I can support you: Data Entry: Fast, accurate, and highly focused on details. Smart Scheduling: Clear, error-free employee rotas & calendars. Customer Support: Fluent communication in German, English & Hungarian. Let’s connect and get your tasks done right!... Continua a leggere

Competenze

i
i_szilveszter
Istvan S
offline • 
Tempo di risposta medio: 1 ora

Consulta i miei servizi

Assistenza generale
I will do professional employee scheduling and shift rotas
A partire da30 USD / progettoMaggiori dettagli
Assistenza clienti
I will be your multilingual customer support and virtual assistant
A partire da20 USD / progettoMaggiori dettagli

Esperienza lavorativa

AIDA_Cruises

AIDA Cruises

Part time • 2 yrs 8 mos

Spa Supervisor

Mar 2026 - Present • 6 mos

Responsible for supporting the Spa Manager in achieving operational and financial targets while ensuring high service, hygiene, and HESS (Health, Environment, Safety & Security) standards. Core duties include coordinating team schedules, handling guest feedback, driving revenue growth, and onboarding new staff. Key tasks involve leading and coaching the team to ensure top service quality, managing cross-functional communication, and driving continuous service improvements under pressure.

Spa Receptionist

Dec 2023 - Feb 2026 • 2 yrs 2 mos

Handling guest bookings, providing information on wellness treatments, managing point-of-sale transactions, and maintaining excellent customer relations, task delegation. Additionally, held shared responsibility for the team's daily schedules, cruise preparations and onboard itineraries, while maintaining a comprehensive operational overview of all areas within the department.