Hafiz M. Bilal

Senior Software Engineer at Arbisoft

Mar 2026 - Present • 4 mos

• Architected and shipped the React 19 + Vite frontend of an AI-powered grading system as the primary frontend engineer, establishing a feature-modular architecture and shared component system for long-term scalability and maintainability. • Led WCAG accessibility remediation across two production applications, resolving issues spanning ARIA listbox/dialog patterns, keyboard focus traps, live-region announcements, skip-link landmarks, and minimum target-size compliance. • Implemented browser-based ZIP submission parsing that extracts archived student files, maps them to their records, and sanitizes filenames before upload, eliminating a server processing step. • Engineered a Web Worker-based polling system to offload long-running progress checks from the main thread, keeping the UI responsive during bulk grading operations. • Built and maintained a TypeScript + Next.js marketing site, adding site-wide search, SEO and contrast improvements, and PostHog analytics instrumentation to support data-driven growth.

Senior Software Engineer at Glowfish Product Studio

Aug 2023 - Mar 2026 • 2 yrs 7 mos

• Migrated the legacy customer website from React.js and Express.js to Next.js, leveraging server-side rendering to improve page load times by 40%, enhance SEO rankings, and boost user retention by 15%. • Designed and implemented critical features for the UAE-based ServiceMarket platform, which supports over 10,000 monthly users booking home services such as cleaning, handyman services, babysitting, and salon services. • Streamlined booking workflows by automating operations in the Customer Support Portal and Service Provider Portal, reducing manual intervention by 30% and increasing booking volumes by 20%, directly contributing to a 12% revenue growth. • Collaborated with the support team to analyze and resolve over 100 service queries monthly, ensuring smooth operations and maintaining a 95% customer satisfaction rate. • Enhanced the Customer Support Portal by adding features that empowered agents to manage bookings 25% faster, reducing operational bottlenecks and improving service response times. • Optimized the Service Provider Portal by developing new features that allowed service providers to manage bookings more efficiently, improving task completion rates by 20%. • Worked in an Agile environment, achieving 95% sprint goal completion rates, while maintaining high code quality through peer reviews and test coverage.

Software Engineer at Datum Brain

Oct 2020 - Aug 2023 • 2 yrs 10 mos

• Developed the UI for a resource scheduling platform using React, Redux, and Semantic UI, improving scheduling efficiency by 20%. • Created a real-time SEO analysis tool frontend (React, TailwindCSS) and middleware backend (Node.js, Express, Socket.IO). • Built and optimized ERP solutions with React, React Query, and Material-UI, ensuring seamless cross-platform compatibility. • Engineered responsive company websites (Datum Brain and Neuromise) to generate higher user engagement and leads. • Adopted test-driven development (TDD) to deliver reliable, maintainable applications.