Idris Folarin T

CRM Operations Specialist

Zoho • Freelance

Apr 2024 - Present • 2 yrs 2 mos

I work as a GoHighLevel expert helping businesses improve customer management, automate marketing operations, and increase conversions through advanced CRM and automation systems. My experience includes building high converting GoHighLevel websites, landing pages, and complete sales funnels designed to capture leads, nurture prospects, and generate more appointments and sales across different industries. I developed GoHighLevel workflow automation systems for lead generation, follow up campaigns, appointment reminders, customer onboarding, pipeline tracking, and customer communication. I configured CRM pipelines that improved visibility into customer interactions while helping businesses manage leads more efficiently. I also handled GoHighLevel A2P setup, domain authentication, Twilio integration, LC Phone configuration, and third party integrations using Make.com, Zapier, Google Calendar, Stripe, and webhook systems. I successfully helped clients improve lead response times, increase booked appointments, and reduce repetitive tasks through optimized automation systems. My work included automated email and SMS campaigns that improved engagement and supported better conversion rates. I also assisted businesses in organizing fragmented sales processes into structured CRM environments that improved operational efficiency and customer communication. I also worked with the Zoho platform, helping businesses improve operations through CRM customization, workflow automation, and process optimization. My experience includes setting up Zoho CRM pipelines, lead management systems, sales automation, reporting dashboards, email workflows, and customer tracking solutions designed to improve productivity and conversion performance. I integrated Zoho CRM with third party platforms, configured automation rules, managed data migration, and developed scalable systems that improved collaboration, reporting accuracy, customer engagement, and long term business growth across sectors.

GoHighLevel Expert | GoHighLevel Automation | Sales Funnel Specialist

Upwork • Freelance

Apr 2023 - Present • 3 yrs 2 mos

I work as a GoHighLevel expert helping businesses improve customer management, automate marketing processes, and increase conversions through effective CRM and automation systems. My experience includes building high converting GoHighLevel websites, landing pages, and complete sales funnels designed to capture leads, nurture prospects, and generate more appointments and sales for businesses across different industries. I developed advanced GoHighLevel workflow automation systems for lead generation, follow up campaigns, appointment reminders, customer onboarding, and sales tracking. I configured CRM pipelines that improved visibility into customer interactions while helping businesses manage leads more efficiently. I also handled GoHighLevel A2P setup, domain authentication, Twilio integration, LC Phone configuration, and third party integrations using Make.com, Zapier, Google Calendar, Stripe, and webhook systems. I successfully helped clients improve lead response times, increase booked appointments, and reduce manual tasks through optimized automation systems. My work involved creating automated email and SMS campaigns that improved customer engagement and supported better conversion rates. I also assisted businesses in organizing fragmented sales processes into structured CRM environments that improved operational efficiency and customer communication. Some of my achievements include building complete GoHighLevel systems for agencies and local businesses, improving lead conversion through automated nurturing campaigns, reducing follow up delays, and developing sales funnel systems that supported business growth. I continue helping businesses scale using GoHighLevel automation, CRM optimization, funnel development, and workflow systems focused on improving performance, customer experience, and long term business growth. I also created reporting dashboards and automation audits that helped clients identify gaps and improve campaign performance across channels.

Sales pipelines Specialist

HubSpot • Freelance

Jan 2023 - Present • 3 yrs 5 mos

I worked with the HubSpot platform helping businesses improve marketing, sales, and customer relationship management through structured CRM systems, automation workflows, and integrated inbound strategies. My experience includes HubSpot CRM setup, pipeline configuration, marketing automation, sales automation, lead management, reporting dashboards, and system customization designed to improve conversion performance and customer engagement. I developed and configured HubSpot sales pipelines that allowed businesses to track deals, manage leads, monitor customer interactions, and improve visibility across the entire sales funnel. I implemented automation workflows for lead nurturing, email sequences, follow up reminders, task creation, deal stage automation, and customer onboarding processes that reduced manual workload and improved consistency in sales operations. My experience also includes HubSpot marketing automation such as email campaign setup, list segmentation, landing page optimization, form creation, and lead scoring systems that helped businesses prioritize high quality leads and improve targeting accuracy. I integrated HubSpot with third party tools including Make.com, Zapier, Google Workspace, calendars, CRMs, payment systems, and communication platforms to build connected and efficient business workflows. I also handled CRM data migration, contact management, reporting setup, dashboard customization, and workflow optimization to improve decision making and operational efficiency. My work supported businesses in organizing fragmented sales and marketing systems into structured, scalable environments that improved collaboration and performance visibility. Some of my achievements include helping businesses increase lead conversion rates, improve response time, reduce follow up gaps, enhance customer communication, and build scalable automation systems that supported long term growth.