Sfoglia categorie
Esplora
Fiverr Pro
Italiano
$
USD

Ecommerce Virtual Assistant and Customer Support
Competenze

Consulta i miei servizi

Customer Support
ARY Digital • Full time
Apr 2025 - Present • 1 yr 6 mos
I handle customer inquiries and complaints through WhatsApp, live chat, email, phone calls, Facebook, and Instagram. My responsibilities include resolving customer issues, maintaining CRM records and support tickets, coordinating with relevant departments on escalations, and ensuring a smooth customer experience. I also manage multiple conversations while meeting service quality standards and performance targets.