Muke

Market Research & Data Support

Ethiopian Chamber of Commerce and Sectoral Association • Freelance

Aug 2026 - Aug 2026 • 0 mos

I provide virtual assistance focused on online research, data collection, and spreadsheet support for clients in Ethiopia and abroad, helping them turn raw information into clear, usable files for decision-making. “Freelance Market Researcher – Utilizing Ethiopian Chamber of Commerce data and networks for export market research.” => Conduct online market and supplier research on products such as Ethiopian black seed oil, stevia, and other agri‑export items. = > Build and maintain Excel/Google Sheets databases for competitors, prices, contacts, and product listings. => Perform data entry, cleaning, and formatting to ensure accurate, consistent, and analysis-ready files. => Create simple summary tables and charts to highlight key findings (price ranges, top suppliers, and market trends). => Draft short research summaries and email updates based on collected data and client requirements.

Bookkeeping and accounting analyst

Freelancing Career

Dec 2025 - Jul 2026 • 7 mos

Provided remote bookkeeping and accounting support to businesses by managing transaction posting, invoice processing, accounts payable, accounts receivable, bank reconciliations, and month-end close activities. Prepared basic financial reports, maintained accurate records in QuickBooks Online, Excel, and Google Sheets, and used structured workflows to improve reporting consistency. Helped clients reduce errors, improve cash flow visibility, and keep financial data organized for better business decisions.

N.Audit

Hilton Hotels & Resorts • Full time

Nov 2016 - Oct 2025 • 8 yrs 11 mos

N. Auditor | Hotel Finance Operations Maintained high financial and operational standards across hotel finance audit functions by reviewing end-of-day reports, reconciling daily takings, and ensuring complete accuracy in financial reporting. Supported hotel finance operations through revenue verification, discrepancy investigation, and accurate system closeout procedures. 🔹 Reviewed end-of-day takings against logged reports to ensure accurate revenue reporting and financial control. 🔹 Audited daily financial reports, edited incomplete entries, and finalized documentation for accuracy and full completion. 🔹 Cross-referenced point-of-sale (POS) transactions, front desk postings, credit card settlements, and cash receipts against system-generated reports to identify and resolve variances. 🔹 Ensured accurate completion of night audit systems, processes, and reporting workflows in line with hotel financial standards. Systems, Processes & Compliance: 🔹 Processed end-of-day system rollover procedures, ensuring all transactions posted correctly and financial data integrity was maintained for the next business day. 🔹 Verified and corrected room rate discrepancies, package allocations, and promotional pricing to ensure revenue accuracy across all reservation types. 🔹 Maintained compliance with internal controls, cash handling procedures, and hotel brand financial audit standards throughout every shift. Reporting & Communication: 🔹 Prepared and distributed comprehensive daily revenue reports. 🔹 Documented all audit findings, discrepancies, and corrective actions in structured shift reports for seamless handover to day-shift accounting and front office teams. 🔹 Communicated anomalies, system errors, and financial irregularities clearly and promptly through written reports and direct escalation to department heads. Property Management System we used when I was at Hilton: => Opera PMS (Oracle Hospitality) => OnQ (Hilton) => OPERA Cloud => Micros