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Italiano
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USD
Imroz H
@imroz_hussain
Healthcare Operations Project Manager
India
Inglese, Hindi
Chi sono
I am a results-driven Project Manager with over 7 years of experience in regulated healthcare operations. I specialize in reducing patient wait times, building MIS reporting infrastructure, and driving SOP compliance. With a clinical background and data analytics skills in Power BI, SQL, and Python, I bridge the gap between clinical understanding and operational leadership.
Competenze
Imroz H
offline •
Tempo di risposta medio: 1 ora
Consulta i miei servizi
Consulenza di data analytics
I will create 1000 healthcare data analytics and dashboard
Esperienza lavorativa
clinic manager
Dental Wellness in Stanmore • Full time
Nov 2022 - Present • 3 yrs 9 mos
Managed end-to-end clinic operations serving 5,000+ patients annually. Reduced average patient waiting time from 24 to 18 minutes through workflow optimization. Reduced OPD turnaround time by 9 minutes by redesigning appointment scheduling SOPs. Achieved 96% SOP compliance through structured documentation and compliance checklists. Built Excel MIS dashboards for patient volume, no-shows, turnaround time, and operational KPIs. Improved patient experience through faster issue resolution and proactive escalation management. Optimized staff coordination, appointment scheduling, and resource utilization to improve daily throughput. Maintained audit readiness and operational quality standards across clinic functions. Managed clinic budgeting, expense tracking, and P&L reviews. Conducted regular facility, safety, cleanliness, and asset audits to maintain clinic standards
operation manager
Hospital Records • Full time
Aug 2019 - Oct 2022 • 3 yrs 2 mos
Reduced patient waiting time by ~25% through workflow and appointment scheduling improvements. Improved patient throughput and operational efficiency through better coordination between clinical and administrative teams. Implemented and standardized SOPs for appointments, patient flow, and daily clinic operations. Improved SOP compliance and audit readiness through structured documentation and checklists. Developed Excel-based MIS dashboards to track patient volume, waiting time, no-shows, and operational KPIs. Improved patient satisfaction by resolving clinical and administrative concerns at the operational level. Optimized staff utilization and resource allocation to reduce idle time and improve productivity. Managed clinic expenses, budgeting, and operational performance to support cost control. Conducted regular quality, safety, cleanliness, and facility audits to maintain service standards. Successfully coordinated operations supporting high-volume patient care while maintaining service quality.
