
Innovative CRM
CRM Architect, HubSpot, Zoho, Pipedrive, GoHighLevel and n8n Automation Expert
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Esperienza lavorativa
Lead CRM Architect & Systems Engineer
Innovative Solutions Technology • Freelance
Feb 2022 - Present • 4 yrs 8 mos
Designed, migrated, and deployed enterprise CRM ecosystems and sales pipelines for B2B companies, marketing agencies, and field service businesses. Specialist in configuring HubSpot, Zoho CRM, GoHighLevel (GHL), Pipedrive, Jobber, and Close.io. Automated lead assignment, contact properties, custom deal stages, and real-time revenue reporting.
Senior Workflow & Automation Specialist
Digital Agency
May 2021 - Aug 2023 • 2 yrs 3 mos
Built complex, multi-step integrations using n8n, Make.com (Integromat), Zapier, webhooks, and REST APIs. Synchronized cross-platform data flows between CRMs, payment processors (Stripe/PayPal), and customer support tools to eliminate manual data entry and streamline business operations.
CRM Migration & Lead Nurturing Strategist
Enterprise Resource Planning Software
Apr 2020 - May 2022 • 2 yrs 1 mo
Executed zero-downtime data migrations across various CRMs (e.g., Zoho to HubSpot, Excel/CSV to Pipedrive). Built automated lead nurturing sequences, missed-call text-back triggers, and custom email/SMS workflows to increase lead conversion rates and sales pipeline velocity.