I will provide customer service empathy training

Alcune informazioni sono riportate in lingua inglese.

Georgia

Parlo Georgiano, Russo, Turco, Inglese

CS Communication Coach Trainer CoFounder Qualyza

I am a customer service professional with over six years of experience as an agent, quality coach, and trainer. I specialize in bridging the gap between training and real-world execution through pract...
Informazioni su questo servizio

I will deliver a 90-minute live workshop focused specifically on empathy in customer service.

We will explore how to show genuine understanding, use the right tone, listen to customers effectively, recognize emotional needs, and respond to difficult situations without sounding robotic or dismissive.

The workshop includes practical customer service examples and interactive exercises based on real-life situations.

Team packages can also include performance feedback, while the Premium package includes customized scenarios based on your companys specific customer-service challenges.

Piattaforma social media:

Altro

Tipo di servizio:

Assistenza non tecnica

Lingua:

Inglese

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Russo

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Turco

Fuso orario:

UTC diurno

Software di supporto:

Altro

Software di knowledge base:

Altro